
Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts.
Episodes

Tuesday Oct 03, 2023
Stephen Church on Salesforce Flows
Tuesday Oct 03, 2023
Tuesday Oct 03, 2023
In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow.
We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he came across Salesforce flows, how he got comfortable building the automations and shares some best practice around building flows, different considerations, the different types of flows that are available, and how other people can get comfortable building them.
We hope you enjoy the episode and if you want to reach out or follow Stephen, you can do so on his LinkedIn page!

Tuesday Sep 26, 2023
Analysis of the ANZ Salesforce market in Q3 2023
Tuesday Sep 26, 2023
Tuesday Sep 26, 2023
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023.
He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking.
Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!

Tuesday Sep 19, 2023
Tuesday Sep 19, 2023
In this week's episode, we’re joined by Julian Joseph, a lead Salesforce DevOps Engineer.
Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion for automation eventually led him from testing into DevOps and whether this is a jump that many people make.
DevOps is often seen as technical, so Julian explains the skill sets required to work in this space, and shares some advice as to why non-technical Salesforce professionals may benefit from learning scripting.
Julian talks us through how he has approached his recent job search, how he automates certain tasks, the kind of questions he asked in an interview to assess culture fit, and some recent additions to his LinkedIn profile and resume that make an impact with potential hiring managers.
We hope you enjoy the episode and make sure you follow Julian on LinkedIn and his other social media accounts!

Tuesday Sep 05, 2023
Ben Duncombe on common Salesforce interview mistakes
Tuesday Sep 05, 2023
Tuesday Sep 05, 2023
In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them!
Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers to steer you in the right direction - we hope you enjoy the episode!

Tuesday Aug 29, 2023
Grant Ongstad on ensuring your Salesforce org is optimized to its full potential
Tuesday Aug 29, 2023
Tuesday Aug 29, 2023
This week on the Talent Hub Talk, we’re joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn.
In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce consulting space, and what he recommends non-technical people learn or focus on if they're looking for a Salesforce career.
Grant shares why he spends a lot of time fixing Salesforce orgs, what he looks for when he starts with a new customer, and when companies should look for external support if their Salesforce platform isn't functioning smoothly.
We hope you enjoyed the episode and you can find Grant out on LinkedIn.

Tuesday Aug 22, 2023
Michael Aird on effective Salesforce program and team management
Tuesday Aug 22, 2023
Tuesday Aug 22, 2023
This week we’re joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to the technology a project or program manager needs to be, details what a program manager is really responsible for, and provides some insight into his ways of leading and his approach to managing people.
We hope you enjoy the episode and make sure you’re following Mick here!

Tuesday Aug 15, 2023
Adrian Vogt and John Arnold on the rise of Salesforce managed services
Tuesday Aug 15, 2023
Tuesday Aug 15, 2023
In today's episode, we’re joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners.
You can find both Adrian and John on their LinkedIn pages!
We hope that you enjoy the episode!

Tuesday Aug 08, 2023
Kristian Jørgensen on the best approach to ensure Salesforce project success
Tuesday Aug 08, 2023
Tuesday Aug 08, 2023
In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook.
We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he decided to move into a Salesforce role full-time, and how he progressed from Functional Consultant to Solution Architect.
Kristian explains what he noticed about Salesforce projects that led him to write the End-to-End Implementation Handbook, what some of the key upfront decisions are that can impact a Salesforce project success, how a company goes about estimating ROI on a Salesforce project, and what factors influence the decision around project delivery models.
Finally, Kristian explains what a Salesforce Centre of Excellence is, how BAU should really be viewed, and shares some tips for companies transitioning out of project mode.
You can follow Kristian on his LinkedIn page and purchase a copy of the Salesforce End-to-End Implementation Handbook by clicking here!
We hope you enjoy the episode!

Tuesday Aug 01, 2023
Tuesday Aug 01, 2023
In today’s episode of Talent Hub Talk, Ben Duncombe shares some tips around asking questions in your Salesforce interview from a job seeker's perspective.
This is your opportunity at the end of an interview or throughout it to ascertain whether this is really the right environment, role, and team for you. They also convey to the hiring manager that you’re interested, have a natural curiosity, and have prepared for your interview with them.
We give you some ideas of useful questions to ask, and why.
We hope you find this episode useful!

Tuesday Jul 25, 2023
Alexander Lapa on living the solo Salesforce consulting and Digital Nomad life
Tuesday Jul 25, 2023
Tuesday Jul 25, 2023
In today's episode, we are joined by Alexander Lapa, Founder of Dryad Consulting and Salesforce Architect. Alex shares insight into what first attracted him to a flourishing career in IT, before taking two years out to travel the world.
We find out why Alex chose to focus on Salesforce and not-for-profits on his return to Canada and how he structured his business as a successful solo Salesforce Consultant.
Alex talks about how he splits his time in Canada and Spain living the digital nomad life, and how he shares with customers his ways of working.
He also provides advice for anyone who may be interested in running a similar business, how he had to change his pricing model, and the importance of having a specialism.
You can find out more from Alexander if you follow his LinkedIn page.
We really hope you enjoy the episode, and we also recommend checking out Alex's podcast- Agents of Nonprofit, as well as his newsletter!